Sales intelligence
B2B prospecting with ICP and decision-makers
Maps shippers and best-fit companies, analyzes digital signals, identifies decision-makers and structures outreach cadences.
ICP and territory
Opportunity signals
Sales handoff
Human-centered AI for transportation companies
Sales, customer service and operations working with the same intelligence.
TooAI connects B2B prospecting, omnichannel service, voice, TMS, operating rules and human teams to turn fragmented workflows into a more predictable journey.
Prospecting + service + TMSAI with human escalationProgressive implementation
360 OPERATION
Connected and monitored workflows
92%
Sales84%
Customer service76%
TMS and operations68%
Prioritized lead
Decision-maker identified
Shipment in transit
Context-aware response
Critical exception
Human team engaged
The hidden cost of fragmented operations
A transportation company’s pain does not live in one department.
It appears before the sale, during customer service and inside operations. When those areas do not share context, the company loses opportunity, speed, control and trust.
Sales
Loses opportunities when prospecting without an ICP, priority, decision-maker or context.
Customer service
Loses speed when every answer depends on manual searches and internal validation.
Operations
Loses control when the TMS, channels and teams operate in separate silos.
The transformation
One intelligence layer across sales, service and operations.
This is not about adding another isolated system. It is about connecting processes, data and people so every area moves with the right information.
Prospecting guided by profile, territory and opportunity signals.
Context-aware service for tracking, delays, exceptions and documents.
Progressive integration with TMS, CRM, channels and operating rules.
Human escalation when a case requires judgment or negotiation.
360 intelligence for transportation companies
A connected operation from prospecting through post-sale service.
Each module solves a specific stage and shares context with the others. Start with the most urgent bottleneck and expand safely.
Intelligent service
Context-aware omnichannel customer service
Handles recurring requests, collects data, follows shipment status and routes exceptions without losing history.
WhatsApp and email
Tracking and documents
Human escalation
Voice AI
Outbound calls and voice service
Supports prospecting, qualification, callbacks, information requests and scheduling with clear rules and supervision.
Voice outbound
Qualification
Recording and learning
TMS and operations
Integration with business data and rules
Queries authorized information, applies workflows and keeps human teams in control of sensitive cases.
APIs and webhooks
Operating rules
Traceability
How it works
AI enters the workflow without forcing operations to stop.
The project begins with an assessment, defines boundaries and expands in stages. The technology adapts to the real operation.
01
360 assessment
We map sales, service channels, TMS, teams, volumes and priority bottlenecks.
02
Priority and rules
We define the first workflow, allowed data, response criteria and escalation points.
03
Progressive integration
We connect channels, CRM, TMS, APIs or existing routines without unnecessary disruption.
04
Controlled pilot
We validate messaging, responses, exceptions and metrics in a supervised environment.
05
Human handoff
The team receives context, history and the recommended next step when judgment is required.
06
Scale and learning
We monitor results, refine rules and expand into new workflows and business units.
Territory-based prospecting
Your sales team enters a market. TooAI finds opportunities nearby.
Field representatives and expansion teams can define a city, logistics corridor or sales radius. TooAI matches the territory against the ICP, analyzes companies and prepares outreach.
Ideal for field sales and regional expansion
Nearby companies with real fit
Outreach before the visit or call
Sales radar
Best-fit opportunities in the selected territory
18 prioritized opportunities
Priority use cases
AI should solve real transportation problems, not provide generic answers.
Each workflow is designed around the operation, available systems, business rules and authorized level of autonomy.
Before the sale
Shipper and B2B customer prospecting
Maps best-fit companies, identifies decision-makers and activates more consultative outreach.
ICP and territoryDecision-makersSales cadences
Recurring service
Shipment tracking and status
Organizes tracking, status, ETA and proof-of-delivery requests using available operational context.
Shipment statusDeliveryPOD
Exceptions
Delays, damages and lost freight
Collects information, classifies the exception and routes the case to the right workflow or team.
DelaysDamagesLost freight
Operations
Pickups, documents and returns
Centralizes operating requests, documentation and callbacks to reduce internal back-and-forth.
PickupsDocumentationEscalation
Before and after
The gain is not just automation. It is connected context across teams.
Fragmented operation
Manual prospecting and dependence on referrals or isolated campaigns.
Contacts without priority, a decision-maker or context.
Reactive service with repeated questions across multiple channels.
Manual searches in the TMS and internal departments.
Critical cases without triage or a clear escalation path.
Limited management visibility into opportunities and requests.
Intelligent operation
ICP, territory and signals guiding B2B prospecting.
Prioritized opportunities before they reach the sales rep.
Faster, contextual service aligned with operations.
Authorized data queries and business-rule execution.
Human escalation at the right time with the right information.
Traceability to monitor operating progress.
Assessment before technology
The first decision is where AI can create value without creating risk.
We analyze the real operation before recommending channels, integrations or automation. The goal is a viable, measurable first journey.
revenue
Sales and ICP
Customer profile, territory, channels, team and predictability.
experience
Customer service
Volume, contact reasons, response times and escalations.
integration
TMS and data
Systems, APIs, permissions, data quality and availability.
control
Operations and risk
Rules, exceptions, ownership and autonomy boundaries.
Priority signals
Manual searcheslost time
Repeated answersservice backlog
Disconnected teamslimited visibility
Implementation without disruption
Start with the highest-impact workflow and expand with control.
TooAI does not force a full transformation on day one. The project can begin with prospecting, service, voice or integration based on maturity and priority.
Phase 1 — Discovery
Goals, current processes, data, integrations, owners and success metrics.
Phase 2 — Pilot
One priority workflow, clear rules, human supervision and operational validation.
Phase 3 — Expansion
New channels, journeys, business units and automation based on validated results.
No mandatory TMS or CRM replacement
Clear boundaries for what AI can and cannot do
Human teams retain control over exceptions
Metrics monitored from the pilot stage
Jefferson Adriano
Founder and Head of Technology at TooAI Innovation
Strategy, technology and execution
A solution built around real sales and operating bottlenecks.
Jefferson Adriano has more than 20 years of experience in technology, innovation and business software. TooAI was created to turn scattered data, manual work and lost opportunities into a more intelligent operation.
The goal is not to replace people. It is to give sales, customer service and operations teams the context, speed and scale they need to perform better.
View LinkedIn profileAI creates value only when it respects the process, uses the right context and knows when to return judgment to a human.
Frequently asked questions
What a transportation company should know before moving forward.
No. TooAI reduces repetitive work, organizes context and routes opportunities or cases to people when judgment, negotiation or analysis is required.
Strategic assessment
Find where TooAI can create impact first.
Share your current scenario. Our team will evaluate the fit and contact you with an initial view of the opportunity.
Priority across sales, customer service, voice and operations.
The first workflow with the best impact-to-feasibility ratio.
TMS, CRM and channel integration requirements.
A recommended next step for a controlled pilot.
SSL · Privacy · B2B assessment
1. Contact information
2. Operating scenario